B2E9368 - TroubleshootingB2E9368-故障诊断

Fault code description故障码说明

DTC故障码(DTC)	Fault code description故障码描述	Possible cause of failure可能故障原因
B2E9368	Smartphone malfunction智能手机故障	1. The mobile phone is placed sideways when charging and the mobile phone does not support the Qi standard.1.手机充电时放偏、手机不支持Qi标准

Troubleshooting steps故障诊断步骤

①General inspection一般检查

1. Replace the phone correctly for charging, and check whether the fault code and symptoms are eliminated.重新正确放置手机进行充电，检查故障码及症状是否排除。 Are the test results normal?检查结果是否正常？ Yes是 Fault resolved.故障排除。 No否 Go to step 2.去步骤2。

②Check smartphone检查智能手机

1. Replace it with a smartphone that supports the Qi standard and charge it again to check whether the fault code and symptoms are eliminated.替换一个支持Qi标准的智能手机再次进行充电，检查故障码及症状是否排除。 Are the test results normal?检查结果是否正常？ Yes是 Fault resolved.故障排除。 No否 Go to step 3.去步骤3。

③Replace the mobile phone wireless charging module更换手机无线充电模块

1. Replace with a new mobile phone wireless charging module and check whether the fault code and symptoms are eliminated.更换新的手机无线充电模块，检查故障码及症状是否排除。 Are the test results normal?检查结果是否正常？ Yes是 Fault resolved.故障排除。 No否 Look for causes from other symptoms.从其他症状查找原因。   Caution:注意： ♦  After replacing the mobile phone wireless charging module, you need to use a diagnostic tool to recalibrate the mobile phone wireless charging module.更换手机无线充电模块后，需用诊断仪对手机无线充电模块重新标定。